BLACK FRIDAY FAQs

Yes — but refunds are unavailable unless your item is faulty.

You can:

  • Return for a store credit (minus original shipping costs), or
  • Exchange for a different size in the same product.

Exchanges for a different style or print aren’t available during the sale. Returns and exchanges are available for 30 days from your order date.

You can edit your shipping address or order details within 15 minutes of placing your order using the link on the confirmation page. During high-volume sale periods, we’re unable to cancel, edit, or combine orders on your behalf and you cannot change your order details or shipping address once the 15 minute window closes.

Please double-check your order details before checking out.

We’re working as quickly as possible, but due to the Black Friday rush, dispatch may take up to 4 business days.

You’ll receive a tracking link as soon as your parcel ships.

No, we won't be restocking sizes or styles during our Black Friday sale. To get the item you love, we suggest placing an order quickly once the sale is live.

Simply add $220 AUD or more worth of products to your cart (excluding shipping) and your free gift will automatically appear in your cart — no code needed.

Stock is very limited, and this offer is only available while stock lasts, so we recommend shopping early to avoid missing out.